Terms of Service

These terms are an agreement between you and Musfeq Saleheen, trading as Mintmark (Rampura, Dhaka-1219, Bangladesh), who provides the Mintmark service at imintmark.com (“Mintmark”, “we”, “us”). By creating an account or using Mintmark you accept these terms. If you keep using Mintmark after we change them, you accept the new version.

1. What Mintmark is

Mintmark is a web app that helps small businesses build their brand. From the information you give us, it writes brand reports (for example audience, positioning, voice and strategy), makes visuals (logo ideas, moodboards, product pictures, ads, flyers, album posts) and builds presentations you can download as PDF and PowerPoint.

2. Your account

• You must be at least 18 and able to make a binding contract.
• Keep your sign-in email secure. You are responsible for what happens under your account.
• Give true information about yourself and the businesses you add.

3. Credits

Some actions use credits (for example a report, a research report or an AI picture). The app always shows how many credits an action uses before you start it, and how many you have left. If an action fails, its credits are returned automatically. Credits have no cash value, cannot be transferred, and may expire as described in the plan you buy. Free beta credits may be changed or withdrawn.

4. Payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payments, taxes and invoices are handled by Paddle under its Buyer Terms. During the beta no payments are taken.

Refunds: see our Refund Policy.

5. AI-generated content

• Mintmark uses artificial intelligence (AI) from third-party providers to write text and make pictures. AI can be wrong, incomplete or out of date. Check facts, prices, claims, names and numbers before you publish or rely on them.Reports mark guesses as assumptions; research reports list their sources.
• You own the outputs Mintmark makes for you, as far as the law allows, and you may use them for your business. Similar outputs may be made for other users, so we cannot promise that any output is unique.
• We do not promise that a logo, name or other output can be registered as a trademark or is free of other people's rights. Check this (for example with a trademark search or a lawyer) before you invest in it.
• You are responsible for how you use outputs, including ads you publish and the claims they make.

6. Your content

You keep ownership of what you give us: text, website or Facebook links, photos and files. You confirm you have the right to use them. You give us permission to store and process them only to run Mintmark for you, including sending them to the providers listed in our Privacy Policy.

7. Things you must not do

• Break the law, or use Mintmark for fraud, spam, scams or misleading ads.
• Upload content that infringes someone else's copyright, trademark or privacy, or copy another brand to deceive buyers.
• Make illegal, hateful, sexual or violent content, or content about real people without their permission.
• Try to break, overload, scrape or get around the security, credits or limits of Mintmark, or share your account to avoid paying.

8. Our rights

Mintmark's software, designs, templates and name belong to us (apart from open-source parts listed on the Licenses page). These terms do not give you any right to them except to use the service.

9. Suspension and ending

You can stop using Mintmark at any time and ask us to delete your account. We may suspend or close an account if it seriously breaks these terms, does not pay, or puts security or other users at risk. Where we can, we will warn you first and let you download your outputs.

10. No guarantees, and limits on liability

Mintmark is provided “as is”. We do not guarantee it will always work, be error-free, or bring you any business result. As far as the law allows, we are not liable for indirect losses (such as lost profits or lost data), and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights that consumer law gives you and that cannot be excluded.

11. Law

These terms are governed by the laws of Bangladesh. If you are a consumer, you also keep the protection of the laws where you live.

12. Contact

Musfeq Saleheen, trading as Mintmark · Rampura, Dhaka-1219, Bangladesh · support@imintmark.com